2nd Line Support Engineer Lead – INSIDE IR35 – 8965JF

Website Proactive IT


£280 – 300 per day

2nd Line Support Engineer Lead – INSIDE IR35

One of our biggest clients is looking for an experienced 2nd Line Support Engineer Lead – INSIDE IR35.  The role is to be the esculation point for the 2nd line team along with being an active member of the team.


Expected Technical Experience:

  •          Microsoft Windows o/s (Windows 10) – working knowledge of build, configuration and registry settings.
  •          Desktop hardware architecture.
  •          SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting.
  •          Microsoft Office suite – configuration, templates, macros, add-ins, advanced features and user preference configuration.
  •          Office 365, TEAMs, Exchange On-line, One Drive and SharePoint.
  •          Active Directory – basic administration, Group Policy
  •          Appsense (Environment Manager & App Manager, basic policy fault finding expertise)
  •          Messaging and collaboration tools – an appreciation of the Microsoft Exchange environment, email client configuration such as MS Outlook, instant messaging tools such as Cisco Jabber and online meetings with WebEx.
  •          Email security products e.g. Retarus and an appreciation of white/black Listing
  •          Understanding of virtualisation technology e.g. VMWare
  •          Networks – experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity.
  •          Telephony – office based telephony services, VOIP, mobile device configuration, tethering and mobile peripherals.
  •          Automation – Understanding of scripting technologies such as PowerShell, VB Scripting and batch Files.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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