Desktop Support Analyst – 18828CA

Website Proactive IT


£25k – 35k per year + Depending on Experience

Desktop Support Analyst

Based onsite in Leicester

Salary £25k-£35k Depending on experience


My client are looking for an IT Desktop Support person to join the existing Infrastructure Support team and to provide day to day support to end user devices and software


Skills and Experience

•        Familiarity with hardware imaging using WDS and or similar

•        Windows 10 and Windows 11 Operating Systems

•        Docking Stations and Monitor Connectivity

•        Cyber Security Elements

•        Desktop cabling

•        Office 365

•        Microsoft Office Suite of Applications

•        Anti-Virus Software – Defender for Endpoint

•        Teams

•        Zoom

•        Active Directory

•        Ticket Support System – Service Now ideally

•        Meeting Room Conference Call Solutions


You will be providing support & troubleshooting face to face, over Teams Calls and telephone calls

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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