IT Service Continuity & Testing Manager – 10962CF

By | 15th April 2025

Website Proactive IT

The SPECIALISTS in IT RECRUITMENT

10962CF
£700 – 725 per day

IT Service Continuity & Testing Manager

5 days onsite – Inside IR35

We are working with a leading banking institution committed to operational resilience, service excellence, and regulatory compliance. As part of our continued investment in resilience and recovery capabilities, we’re seeking a highly skilled and motivated IT Service Continuity & Testing Manager to join our dynamic team.

Key Responsibilities

  • End-to-end project management of Disaster Recovery (DR) exercises on behalf of the Service Continuity team

  • Organise and lead DR workshops and tabletop/desktop exercises, especially across infrastructure and cybersecurity domains

  • Coordinate technology support for facilities-related activities (e.g., data center power down/power up events)

  • Update and maintain internal systems of record to track application-level DR statuses

  • Work closely with tech pillars to drive individual application-level DR testing

  • Maintain and review DR-related documentation to ensure accuracy and regulatory readiness

  • Prepare and submit timely management reports related to DR activities, CHIP forums, and operational resilience practices

  • Represent Service Continuity at formal forums and internal governance meetings

  • Continuously improve the service continuity framework, aligned with PRA, DORA, and other relevant regulatory mandates

Essential Skills & Experience

  • Proven ability to develop and execute scenario testing in line with regulatory expectations

  • Experience in a financially regulated environment

  • Strong technical infrastructure knowledge – networking, virtual servers, data replication, databases, and backup technologies

  • Ability to interpret and challenge DR recovery plans with credible technical input

  • Strong decision-making skills under pressure, particularly during live DR testing

  • Capable of identifying and proposing risk mitigation and remedial actions for resilience gaps

  • Experience of working cross-functionally with Legal, Compliance, Risk, and senior stakeholders

  • IT project management skills (PRINCE2 preferred)

  • ITIL Foundation (or above) preferred

  • Familiarity with ITSM tools like ServiceNow

  • Deep understanding of Business Continuity, Disaster Recovery, and Technology Resilience

  • Comfortable leading whiteboard-style design and review sessions

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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