IT Service Desk Specialist – 10276BRM

Website Proactive IT


£43k – 47k per year

Senior IT Service Desk Specialist

5 days onsite in London

Join our global client as a Senior Service Desk Specialist, where you’ll play a crucial role in guiding and developing 1st line support while showcasing your technical prowess. If you’re passionate about elevating service standards and possess the following technical skills, please apply:

Technical Skills:

  • Proven experience on a busy Service Desk supporting a large international customer base in a legal practice.
  • ITIL processes knowledge with an ideally held foundation qualification.
  • Proficient in Microsoft Office applications, particularly Outlook and Word.
  • Familiarity with Document Management Systems, preferably Worksite/Filesite.
  • Active Directory expertise.
  • Strong understanding of PC hardware and software setup and configuration.
  • Experience supporting and troubleshooting mobile devices.
  • Knowledge of SCCM and Intune.
  • Familiarity with specific applications like InterAction, Intapp, and Laserforms.

Bring your expertise to mentor and lead, contributing to the success of our clients growing IT team.

Senior IT Service Desk Specialist

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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