Service Delivery Manager – 18696SR6

Website Proactive IT


£50k – 60k per year + Brilliant Benefits

Service Delivery Manager

Our client is urgently looking for an experienced Service Delivery Manager to join their team based in Walton-On-Thames, on a permanent basis. The position allows hybrid working, meaning you will only be required in the office two days per week.

The Service Delivery Manager will be involved in a variety of tasks that requires management of Service Delivery and Transition, and the ongoing maintenance of the support relationships with Customers and Partners.

You will be rewarded with an excellent salary, as well as a brilliant benefits package including Hybrid Working, Annual Leave, Pension Scheme, Private Health Care, On-site Café and Gym, Life Insurance and many, many more perks!

Service Delivery Manager – Key Skills:

• Minimum of 2 years’ experience Service Management in the field

• Experience of Service Delivery and Transition

• Previous experience in the Managed Services industry

• Experience of ITIL methodology

• Experience of ITSM tools

• Excellent Customer Service skills with a strong customer focus

• Self-motivated & self-disciplined.

• A high level of oral and written communication skills in order to communicate effectively with senior managers, colleagues and other stakeholders

• Ability to research subjects, with a commitment to provide continuous service improvement

• To work under pressure and think clearly in challenging situations in a logical manner

• Ability to multitask & organise priorities

• The ability to take ownership of issues & work to tight timescales

Service Delivery Manager

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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