Service Desk Analyst – 9883BRM3

Website Proactive IT


£250 – 290 per day

Service Desk Analyst (Inside IR35)

100% Onsite  

Our client based in London urgently requires a Service Desk Analyst with a Financial Services background with knowledge of 365, Microsoft tech stack, Intune and Networking. 

Job Role

  • System saves, backups and off site backup
  • Management of all equipment maintenance
  • Release of new enhancements and upgrades under operation supervisor
  • Log all user problems providing support over the phone, through email and in-person
  • Provide desktop support to users
  • Provide application support to users
  • Participate in the implementation of various upgrade/ replacement for hardware and software
  • Any other tasks related to the operations and support of the Bank’s IT systems and applications at the discretion of the IT Operations and Governance Manager.
  • Knowledge of PC’s and applications (hardware and software, networks, Windows 7 and Windows 10, Microsoft Application

Technical Experience

  • Office365 
  • Microsoft 365
  • Intune
  • Cisco routing and switches 

Service Desk Analyst

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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