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2nd & 3rd Line IT Support – Inside IR35

Job Reference: 17059/GF

Salary: £225 - £250 Per Day

Salary per: Day

Job Duration: 3 months

Vacancy Posted: 17-03-2020

Contract Type: Contract

Location: England, Suffolk

Our client is looking for an 2 nd & 3 rd Line support engineer to start ASAP on an initial 3 month contract. There will be the potential to renew beyond this. You may be required to travel between other sites and also participate in a support rota. The role is predominantly 2 nd Line bordering 3 rd line support.

This role will be inside IR35 – so you must use an Umbrella company for this assignment

** You must hold drivers licence as there will be travel to other offices **


* Qualified to diploma level in the field of Information Technology or equivalent education and experience combined
* Microsoft or IBM Certified Professional

Knowledge, Skills and Abilities

* Knowledge of networking and network protocols for basic connectivity testing
* Knowledge of Information Governance and Security and confidentiality issues
* An understanding of the work undertaken by standards bodies such as BSI, CEN, ISO and W3C
* Project Management skills
* Familiarity with web-based data management
* A good understanding of computers including hardware, networking and Microsoft software environments
* Experience of working in an IT desktop environment

Personal attributes

* Excellent IT Skills
* An organised approach to work and the ability to multi-task
* Self starter & motivated
* Ability to work under pressure and to meet tight deadlines
* Good problem solving skills
* Customer service driven
* High levels of self confidence, self knowledge and awareness
* Task and deadline focused
* Effective time management
* Ability to research complex technical subjects

Other Requirements

* Full UK driving licence

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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Proactive Appointments Limited take our obligations to protect your personal data very seriously. Any information you provide to us as part of your application for this vacancy will only be processed as detailed in our Privacy Notice. If you have any questions or would like further information please email

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