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Application Packaging Analyst

Job Reference: 16493AS

Salary: £40000 - £50000 Per Annum excellent benefits

Salary per: Annum

Job Duration: Permanent

Vacancy Posted: 07-02-2020

Contract Type: Permanent

Location: Bedfordshire, Dunstable, England

Application Packaging Analyst

Based in Bedfordshire, our client who are a leading manufacturer and distributor of niche products has an opportunity for an Application Packaging Analyst to join their team to manage the Discovery and Packaging and distribute software components to the Enterprise. This role will require some travel to Europe but this will be more in the initial months and will be less frequent after that.

Role responsibilities:

* Generating and documenting new Application packages in response to requirements.
* Software integration and compatibility testing in a Win 10 / 7 environment.
* Ensuring that packaged products meet set requirements and specifications.
* Carry out troubleshooting/fault resolution activities where required.
* Customer engagement to manage UAT activities
* Creation and management of support records using Service Management Tool
* Report anomalies and escalate issues to the stakeholders.
* Writing, reviewing and maintaining processes and procedures.
* Suggest improvements and innovations (CSI&I) that could assist with the introduction of efficiencies into the environment.
* Provide guidance and mentoring to other support team members as Subject Matter Expert

Skills required:

* Application sequencing
* App-v Packaging & Troubleshooting – preferably v5, MSI Packaging & Troubleshooting
* SCCM Administration (2012 preferable) – Software distribution and OS deployment.
* Silent installation techniques and troubleshooting
* Knowledge of different packaging tools/installer engines
* Experience using common business technology. (Office suite, spreadsheets, etc)
* Administrative experience of Windows (7 and 10) to a level required to perform application installation and configuration
* Working Knowledge of Scripting – VBS, Batch, Powershell etc
* Software integration with office 2010, 2016 compatibility testing in a Win 7 /Win 10 environment.
* Understanding of Operating System build and delivery mechanisms. Strong communication, troubleshooting and analytical skills
* Strong customer service skills, focused upon meeting customer needs
* Complex service delivery experience, preferably in a Multi-Vendor environment

Benefits include:

* Pension 4% Employee and 5% Employer
* 23 days holiday in year 1 rising to 25 with service
* Holiday buy and sell scheme +/- 5 days
* Gym on site at small cost of £4 per month
* Life Assurance – 4 x annual reference salary
* Free parking
* EAP (Employee Assistance Program)
* Discounted cinema tickets

Application Packaging Analyst

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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Proactive Appointments Limited take our obligations to protect your personal data very seriously. Any information you provide to us as part of your application for this vacancy will only be processed as detailed in our Privacy Notice. If you have any questions or would like further information please email GDPR@proactive.it.

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