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Operational Support Technician

Job Reference: 17195CO

Salary: £40000 - £60000 Per Annum Bonus + Brilliant Benefits

Salary per: Annum

Job Duration:

Vacancy Posted: 09-07-2020

Contract Type: Permanent

Location: England, Greater London, Shepherd's Bush

Operational Support Technician

Our well respected client is urgently looking for an experienced Operational Support Technician to join their team based in West London, on a permanent basis. The Operation Support Technician will join a small sized and driven team, who operate and supply services to a very niche market. The Operational Support Technician will be rewarded with a competitive salary, discretionary bonus, annual leave, a pension scheme and the flexibility to work from home.

The Operational Support Technician will be responsible for the management of servers (Windows/SQL) as well as possessing excellent knowledge and experience around DBA, T-SQL and PowerShell. Our client are implementing virtualisation technologies, whilst this knowledge is not essential, naturally would be desirable.

To be successful, you must have proven operational skills gained in a quality-focused, delivery-driven environment, as well as strong interpersonal abilities, which are essential to provide a good fit within the current team. This is a truly amazing opportunity for anyone with proven operational support skills with Windows servers, SQL Server, Azure DevOps and PowerShell to join a company that can offer not only an exciting and challenging workload, but also long term career prospects and the chance to work on highly innovative projects.

Operational Support Technician – Key Skills:

– Extensive knowledge of the Microsoft Windows operating system at both server and desktop level, and the ability to manage both environments using Microsoft and third party tools and utilities.

– Extensive knowledge of Microsoft SQL Server, and the ability to manage this environment using Microsoft and third party tools and utilities.

– Proven experience in using T-SQL to carry out both routine and ad-hoc support and maintenance tasks on large scale SQL Server databases.

– Strong knowledge of Azure DevOps pipelines to perform continuous integration tasks.

– Strong experience in creating custom tools using Microsoft technologies such as C# and PowerShell for automating deployment and operational tasks to increase productivity and accuracy.

– Proven experience of modern testing methods such as unit, integration and full end-to-end testing.

– You will have strong analytical and learning skills to familiarise yourself quickly with new software systems and their operational requirements.

– You will have extensive diagnostic experience to enable you to investigate new issues quickly and efficiently, and to provide effective and timely solutions.

– You will have excellent written skills to disseminate solution documentation with clarity and focus as well as detail.

– You must also have the ability to speak confidently on technical subjects with limited preparation commanding respect and authority and to liaise with clients on difficult or sensitive topics.

– You must be available to participate in an out-of-hours support rota, where you can provide advice and take remedial action from home when required.

Operational Support Technician – Benefits:

* Highly competitive salary
* Lovely newly refurbished offices
* Remote working available, subject to successful probation
* Discretionary bonus
* Annual leave
* Training days
* Interesting, challenging and niche environment

Operational Support Technician

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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Proactive Appointments Limited take our obligations to protect your personal data very seriously. Any information you provide to us as part of your application for this vacancy will only be processed as detailed in our Privacy Notice. If you have any questions or would like further information please email

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