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Service Desk Analyst – Surrey

Job Reference: 15758AR

Salary: £24000 - £24000 Per Annum

Salary per: Annum

Job Duration:

Vacancy Posted: 01-02-2019

Contract Type: Permanent

Location: England, Surrey

Service Desk Analyst – Surrey

Service Desk Analyst – Surrey – Our client who is a niche market leader in their field is looking to bolster their Service Desk Team, this is a company who is creating positive change within the Service Desk and is looking for a switched on motivated candidate with commercial experience within the IT field looking for potential their second role within IT. Our client has some excellent USP’s for this role, fantastic and interesting product, unlimited access to training portals, opportunity to grow knowledge both from a practical and theoretical aspect. You will have a background of working in an IT Contact Centre/Helpdesk environment with a passion for resolving problems over the phone or email. You will have some of the following skills:-

* Knowledge of or ITIL qualification
* Working knowledge of an ITSM tool
* Experience of working in a Service Desk environment
* Working knowledge of Windows 7/10
* Active Directory
* Word, Excel and Office 365
* Clear and concise verbal communication, with technical and non-technical conversations
* Can articulate technical and non-technical conversations via written media
* Able to collaborate within the Service Desk and other support teams
* Able to represent the company and the team professionally and responsibly internally and externally
* Ability to work under pressure
* An eye for detail and quality

If this could be your next career move our client offers a salary of up to £24,000 and the following benefits:-

* 24 days holiday
* Contributory Pension
* Rest Area
* Subsidised Lunches
* Parking
* Great Training Opportunities
* Career Progression

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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Proactive Appointments Limited take our obligations to protect your personal data very seriously. Any information you provide to us as part of your application for this vacancy will only be processed as detailed in our Privacy Notice. If you have any questions or would like further information please email GDPR@proactive.it.

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