Linked In Linked In Twitter +44 (0) 1932 232 966

Software Support Analyst

Job Reference: 16922CA

Salary: £22000 - £28000 Per Annum Benefits

Salary per: Annum

Job Duration:

Vacancy Posted: 23-01-2020

Contract Type: Permanent

Location: Carlisle, Cumbria, England

Based in Carlisle, and working as part of the IT Team, the role is to support the Company systems and supporting applications.

Duties include learning business processes, providing end-user support, software testing and implementation, problem resolution, and assisting with the ongoing development of the system.

Ideally, candidates should have experience in some of the following areas ( training will be provided as necessary ):

* Providing end user support (1st – 2nd Line Service desk / Helpdesk)
* Using reporting tools.
* Software testing, implementation and analysis.
* Working with database structures.
* Creating requirement specifications in both technical and user friendly language.
* Hands on software troubleshooting experience.
* System interfaces / messaging.
* Working with external software suppliers.
* Business process analysis.

This is a fantastic opportunity to join a local organisation with National reach, and would suit an individual who has at least 1-2 years of relevant experience, or possibly a recent Computer Science graduate – Full training will be provided.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Apply Now

Proactive Appointments Limited take our obligations to protect your personal data very seriously. Any information you provide to us as part of your application for this vacancy will only be processed as detailed in our Privacy Notice. If you have any questions or would like further information please email

Apply Now