D365 CE Functional Consultant – 11340JS

By | 4th December 2025

Website Proactive IT

The SPECIALISTS in IT RECRUITMENT

11340JS
£200 – 215 per day

D365 CE Functional Consultant 

Onsite in London

Our client a global consultancy is looking for a D365 Functional Consultant on an initial 6 month contract with the option of extension thereafter. 

Responsibilities:

• Lead functional design and configuration for CIJ (customer insight journey) real-time marketing 

• Configure real-time events, event triggers, and event-based conditions 

• Build real-time segments (behavioural, event-driven, attribute segments) 

• Design customer journeys with branching logic (conditions, A/B splits, wait conditions, exit rules) 

• Configure brand profiles, compliance profiles, consent centre, subscription centres 

• Build email/SMS/WhatsApp templates with personalization & rules

• Define KPI tracking, journey analytics, reporting requirements 

• Conduct requirement workshops, UAT, training & documentation 

 

Required Skills & Experience 

• 5–8 years in Dynamics 365 Marketing / CIJ 

• Strong understanding of CIJ RTM features: events, segments, branching journeys 

• Hands-on with journey orchestration, goals, suppression rules, exit conditions 

• Experience configuring consent & compliance profiles with regional logic 

• Strong template-building skills: email, SMS, dynamic text, personalization 

• Good analytical skills for interpreting journey insights & performance 

• Excellent communication and workshop facilitation skills 

 

D365 CE Functional Consultant 

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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