Service Desk Analyst – 11316CF

By | 21st November 2025

Website Proactive IT

The SPECIALISTS in IT RECRUITMENT

11316CF
£275 – 300 per day

Service Desk Analyst – Hybrid

Our client is urgently looking for an experienced Service Desk Analyst to join their team on a contract basis, initially for 3 months with a view to extend.

Please note, the role is INSIDE or IR35. You will also be required on-site in Epsom 2 days per week..

Service Desk Analyst – Key Skills:

  • 5+ years’ experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role
  • Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way
  • Demonstrable troubleshooting and problem resolution skills
  • Strong experience of Microsoft Windows 11 support and installation
  • Strong Microsoft Office and Office 365 skills
  • Client patching and collection management using SCCM.
  • Active Directory and other account administration experience
  • Experience working with and adhering to procedures
  • Strong documentation skills

Service Desk Analyst

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

  • This field is for validation purposes and should be left unchanged.
  • Accepted file types: jpg, doc, docx, pdf, Max. file size: 5 MB.
    Allowed file types: jpg, doc, docx, pdf Maximum upload size: 5mb