Blog

The latest news and views from Proactive.IT Appointments

How to Turn an Unhappy Customer into your Biggest Advocate

22 Sep 2018

Every company has to deal with complaints. No matter how well trained your employees, how empowered they are to solve issues, someone, somewhere will be…

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Manners Maketh A Man-ager

Manners Maketh Man-ager

10 Sep 2018

The Business Dictionary defines a manager as ‘an individual who is in charge of a certain group of tasks or a certain subset of a…

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The importance of health and wellbeing at work

The Importance of Health and Wellbeing at Work

20 Aug 2018

When organisations put a focus on employee wellbeing, there is a positive effect both on the individuals who work there and the overall organisation. The…

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The Hips Don’t Lie - The Role of Body Language in Communication

The Hips Don’t Lie – The Role of Body Language in Communication

01 Aug 2018

You may have heard some statistics quoted regarding body language. It’s commonly cited that 55% of communication is gleaned from body language, 38% is down…

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How to talk so people will listen

How to Talk so People will Listen

24 Jul 2018

It’s been proven that the “way” we talk to people, particularly about making changes, has a huge impact on whether they will be either receptive…

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Managing the Micromanager

Managing the Micromanager

16 Jul 2018

We’ve probably all come across at least one in our time – the micromanager who hovers over your shoulder, checking every little thing you do…

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Attracting top talent in a changing IT sector

Attracting Top Talent in a Changing IT Sector

29 Jun 2018

I guess we’ve all experienced the sometimes frustratingly slow pace of recruitment at one time or other.  But there’s one industry that certainly bucks that…

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Unlocking the key to innovation and success

Unlocking the Key to Innovation and Success

12 Jun 2018

It’s a competitive world out there in business.  Organisations need to innovate, or they stagnate and eventually die.  We’ve seen some high-profile examples of that…

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